At SmartMentis, we believe transparency builds trust. This policy explains exactly what data we collect through our website, why we collect it, and how you can control your privacy preferences. We use various tracking technologies to improve our API and integration testing services and provide you with relevant information about our Taiwan-based operations.
What Are Tracking Technologies
Tracking technologies are small data files and scripts that websites use to remember information about your visit. When you browse smart-mentis.com, these tools help us understand how you interact with our content, which pages interest you most, and what information might be helpful for your API testing needs.
Think of them as digital breadcrumbs that help us create a better path for future visitors. For example, if many users visit our integration testing documentation after reading about API fundamentals, we know to make that connection more obvious for others.
How We Use This Information
Our Taiwan team analyzes website data to improve your experience in several practical ways. We track which API testing topics generate the most questions, helping us create better documentation. We also monitor which service pages visitors spend time on, allowing us to refine our integration testing explanations.
Types of Data Collection
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Essential Website Functions These keep our site working properly - remembering your language preference, maintaining secure connections, and ensuring forms submit correctly when you contact our New Taipei City office.
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Performance Analytics We track page load times, popular content sections, and user navigation patterns to optimize our API testing resources and service information.
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Functional Enhancements These remember your preferences like preferred documentation format or recently viewed integration guides, making return visits more efficient.
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Service Communication When you express interest in our API testing services, we use tracking to provide relevant follow-up information and connect you with appropriate team members.
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Data Retention and Storage
Most tracking data expires automatically. Session information clears when you close your browser, while preference data typically stays for up to two years unless you clear it manually. Our Taiwan servers store analytical data for six months, after which we aggregate it into anonymous reports.
Contact form submissions and service inquiries are retained longer for business purposes, but personal browsing patterns are anonymized quarterly to protect your privacy.
Managing Your Data Preferences
You have complete control over how much data our website collects about your visits. Modern browsers offer several ways to manage these preferences, and we respect whatever choices you make.
Browser Settings
Most browsers let you block tracking technologies entirely, delete existing data, or get alerts before new ones are saved. Look for "Privacy" or "Security" settings in your browser menu.
Selective Blocking
You can often choose which types to allow - keeping essential functions while blocking analytical tracking. This gives you a middle ground between functionality and privacy.
Private Browsing
Incognito or private browsing modes automatically prevent most tracking and delete session data when you close the window. Perfect for one-time visits.
Impact on Website Experience
Blocking all tracking won't break our website, but some features work better with data collection enabled. For instance, we can't remember which API documentation sections you've already read, or suggest related integration topics that might interest you.
Contact forms and service inquiries work regardless of your privacy settings. Our essential business functions don't depend on extensive data collection.
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Third-Party Services
Some tracking comes from external services we use to monitor website performance and security. These providers have their own privacy policies, though we choose partners who align with our data protection standards.
Analytics Services: Help us understand which content serves our API testing audience best and identify technical issues affecting user experience.
Security Monitoring: Protects against malicious traffic and helps maintain reliable access to our Taiwan-hosted services.
This policy was last updated in February 2025 to reflect current data collection practices and provide clearer explanations of our tracking technologies.
